rubberneck Posted February 24, 2008 Report Share Posted February 24, 2008 maybe he outsorces the swingarms..but my arms are flawless.. peter,wackko and my other friend johns are all flawless also.. im sure you would of called him about the a arms he would of fixed that no questions asked.. Yes, he outsources the swingarms and steering stems and many of his products. He may even outsource the a-arms from another manufacture. I dont know that. Bottom line if a company is going to sell a product, produced by them or not, they should stand behind it. They just keep blowing me off and standing behind the statement that "weve sold a lot of those and never had that problem" That is a bullshit answer. Nothing was bent on my bike and I proved that by putting the arm on 2 other bikes. There is a problem in the arm and they wont take it back. YOu can cheer lead for them all you want, but bottom line, they dropped the ball in this situation. The way i see it they screwed me out of 650 bucks, and I hope to cost them as much money in sales as i can. Let me ask you this do you or anybody you know have a swinger from amstar. Because i would love for you to take off the chain and clamp a straight edge on the inside of the rear sprocket and then tell me how it lines up with the countershaft sprocket. I wold be willing to bet that most guys would never even check. I did and it isn't right. whatever, i can rant all day, im not going to change your opinion of them, thats fine. Hopefully i can prevent another member who may read this from having the same headache i am having right now. As far as the a-arm went, i never called because it was a simple fix and i needed the bike put together for the weekend.. I only mentioned it now because you keep saying how great their stuff is and i have had a different experience. And you know what, all companies have problems. Things get made wrong, screwed up, whatever. I ge that. Its a reality called the human factor. To me the mark of a good company isn't how they handle themselves when everything is working perfect, its how they handle themselves when there is a problem. Quote Link to comment Share on other sites More sharing options...
Banshee 79 Posted February 26, 2008 Report Share Posted February 26, 2008 I've always wondered who makes there swingarms, they look exactly the same as Janssen racing swingers. I was on the phone with Mike from asr and he said the same company makes both of there products. I was going to buy one of there swingers but I ended up buying a lonestar, because after I bought my asr +3 up 1 a arms the least amount of caster I could get was 12 degrees before my a arms hit my shock, and I was looking to get 5-7 degrees. My arms have been holding up good but whats the point of adjustable arms when the minimum caster you can get is 12 degrees which is way to much! Yes, he outsources the swingarms and steering stems and many of his products. He may even outsource the a-arms from another manufacture. I dont know that. Bottom line if a company is going to sell a product, produced by them or not, they should stand behind it. They just keep blowing me off and standing behind the statement that "weve sold a lot of those and never had that problem" That is a bullshit answer. Nothing was bent on my bike and I proved that by putting the arm on 2 other bikes. There is a problem in the arm and they wont take it back. YOu can cheer lead for them all you want, but bottom line, they dropped the ball in this situation. The way i see it they screwed me out of 650 bucks, and I hope to cost them as much money in sales as i can. Let me ask you this do you or anybody you know have a swinger from amstar. Because i would love for you to take off the chain and clamp a straight edge on the inside of the rear sprocket and then tell me how it lines up with the countershaft sprocket. I wold be willing to bet that most guys would never even check. I did and it isn't right. whatever, i can rant all day, im not going to change your opinion of them, thats fine. Hopefully i can prevent another member who may read this from having the same headache i am having right now. As far as the a-arm went, i never called because it was a simple fix and i needed the bike put together for the weekend.. I only mentioned it now because you keep saying how great their stuff is and i have had a different experience. And you know what, all companies have problems. Things get made wrong, screwed up, whatever. I ge that. Its a reality called the human factor. To me the mark of a good company isn't how they handle themselves when everything is working perfect, its how they handle themselves when there is a problem. Quote Link to comment Share on other sites More sharing options...
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