blowit Posted May 15, 2012 Report Share Posted May 15, 2012 As unfortunate as it may be to those legitimate buyers outside the USA, due one Canadian buyer, we are looking to terminate all foreign business. We have never lost a part to any country yet. However, one buyer indicated they did not received their items not once, but twice. We simply cannot afford losses like this and find it extremely unlikely that a package would get lost twice to the same buyer. We are reviewing our options at this point but I do apologize to any foreign customers this might affect. Brandon Mull Engineering Quote Link to comment Share on other sites More sharing options...
Buckwheat Posted May 15, 2012 Report Share Posted May 15, 2012 As unfortunate as it may be to those legitimate buyers outside the USA, due one Canadian buyer, we are looking to terminate all foreign business. We have never lost a part to any country yet. However, one buyer indicated they did not received their items not once, but twice. We simply cannot afford losses like this and find it extremely unlikely that a package would get lost twice to the same buyer. We are reviewing our options at this point but I do apologize to any foreign customers this might affect. Brandon Mull Engineering They don't have to sign for the package? Quote Link to comment Share on other sites More sharing options...
ClayAiken Posted May 15, 2012 Report Share Posted May 15, 2012 This is going to hurt quite a few members. Glad im not one of them... Quote Link to comment Share on other sites More sharing options...
Dicklez Posted May 15, 2012 Report Share Posted May 15, 2012 If the person was ripping you off, let them rot in hell. How long was the wait time before they complained? Quote Link to comment Share on other sites More sharing options...
blowit Posted May 15, 2012 Author Report Share Posted May 15, 2012 They don't have to sign for the package? We have previously operated with economical USPS shipping to Canada to save our customers money. However, in this instance, the customer seems very sharp on what they are doing and a near obvious scam. The thing buyers do not realize is there are several consumer black lists for merchants so if a CC charge back is issued, a customer can be black listed by a merchant and blocked from future purchases by other merchants. This type if fraud is a $12B industry in the USA alone. It is enough that us merchants are having to fight back and it usually comes at the cost of higher prices or shipping rates to account for it. Always frustrating for those that are legitimate though. Fortunately, 99% of the people here are straight shooters like us. That 1% really changes things though. Quote Link to comment Share on other sites More sharing options...
shakar Posted May 15, 2012 Report Share Posted May 15, 2012 hmmmmm that sucks im also having problems shipping oversea's and packages not showing up where there supose to.it seems that customs or tracking stops or isnt updated when its out of the u.s. anyone else experiance this. Quote Link to comment Share on other sites More sharing options...
NYUK Posted May 15, 2012 Report Share Posted May 15, 2012 is it an hq member?????? Quote Link to comment Share on other sites More sharing options...
lms1977 Posted May 15, 2012 Report Share Posted May 15, 2012 Make outside sales all signed for and insured , would that protect yourself? Quote Link to comment Share on other sites More sharing options...
wfobasheeboy Posted May 15, 2012 Report Share Posted May 15, 2012 That suck. But you know what they say It only take one to F@#$ it up for all! Quote Link to comment Share on other sites More sharing options...
NYUK Posted May 15, 2012 Report Share Posted May 15, 2012 Make outside sales all signed for and insured , would that protect yourself? theres no delivery or signature confirmation, usps outside the usa. Quote Link to comment Share on other sites More sharing options...
wacko2000 Posted May 16, 2012 Report Share Posted May 16, 2012 Your not in business to lose, so if this is what has to be done than so be it Just sucks for the honest lads we have hear outside the US, it's already hard enough for them to receive parts Joe Quote Link to comment Share on other sites More sharing options...
locogato11283 Posted May 16, 2012 Report Share Posted May 16, 2012 That's bogus Brandon. Was it a BansheeHQ member? You can PM me the info. Quote Link to comment Share on other sites More sharing options...
blowit Posted May 16, 2012 Author Report Share Posted May 16, 2012 Not an HQ member that I am aware of. Not looking to out anyone right now as much as I would love to. Try to keep it professional. Just wanted to let you guys know that if our policies change, you have our reason. We receive a lot of email from foreign customers that they cannot usually get parts and I know why. I very much doubt anyone wants to pay 50 bucks in shipping for a 50 dollar item but it may end up there. At the minimum, we will probably make all foreign customers use paypal only and ship to their verified address. That of course does not prevent "not received" scams. Quote Link to comment Share on other sites More sharing options...
lms1977 Posted May 16, 2012 Report Share Posted May 16, 2012 Just for the record some people suck..!!! Just in case no one knew that? Wtf has this world come to Quote Link to comment Share on other sites More sharing options...
2strokespirit Posted May 16, 2012 Report Share Posted May 16, 2012 Hi Brandon, I buy TONS of parts from the US, especially from Jeff... Thousands of $$$ worth of parts... For the last 6 years I am importing... NEVER EVER to me has 1 parcel not shown up... We have a deal, ship them out with USPS EXPRESS only, if they want it, they can pay EXPRESS, express can be traced up into my country and even shows sometimes on the USPS that it is available at post office, and I have to sign for it... Express mail also covers me and its insured... I know you are trying to keep the shipping low, but thats one of those things... Hope you come right... Quote Link to comment Share on other sites More sharing options...
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