I would have been fine with it if they were all the same. It would of only taken an extra minute to cut that last little bit. I shouldn't have to rework something that i paid someone else to do.
Dont get me wrong, for service times and rebuild pricing they are right on. Tim is a good guy to talk to on the phone. I have a set getting rebuilt right now as a matter of fact. All i wanted to point out was the quality of work on removing ribs was sub par in my experience. I would look elsewhere for that.
It should be noted that i have never contacted him about it. I feel that he is aware of the product he shipped out. I'm just stating what happened in my situation. It could very well be a one time issue on 2 shocks.