I hit up Matt for some advice on a pair of front dual rate works shocks I bought, being a complete stranger I didnt think he would respond the way he did. He pretty much wrote me a novel explaining what I should look out for, info about my shocks, his process and prices. I was def impressed. He even put up with my retarded follow up questions. I will be calling upon him to set up my shocks when I gather a little more cheddar.