People don't realize how long it takes to properly build a mtr. It always takes way longer then it should no matter what. There's a stripped hole, broken stud, supply chain delays, machine shop issue,........ Goes on and on.
I try to be honest with customers if I haven't touched it I tell them. If they want it back and ship it else where I'll do it.
My phone rings 20-40 times a day I got 200 emails I haven't looked at and I got 20 mtrs sitting here. I try to balance all sides of business but it's very tough. Do I meet all deadlines no have I had mtrs longer than a year of course.
Anyone who has been to my shop or any other sponsors shop knows we as not sitting around getting rich off this. We work 60++++ hrs a week at 6-7 days a week to make our living. Most my customers prob make more than I do and work way less.
My point is if Redline or any other sponsor doesn't answer the phone, return an email or call you back its not personal. It's the fact that we are overwhelmed with daily tasks and prob couldn't take anything else on. Not the fact that we don't value our potential or current customers.
I appreciate every customer big or small for there business. Thanks Cam