They never responded to my any of my emails to them. Late last night I get an email stating "Unfortunately we have been having difficulty locating the parts for your order. We were expecting a shipment last week with parts to fill all of our orders, and it has not shown up yet.". I looked in my paypal account and they refunded my money. I logged on to ebay and left them negative Feedback immediately. Now I don't have time to get the new levers I wanted before I go riding. This morning I got a payment reminder stating I havent paied them. I looked at their FB and they received 5 negatives in the last 48 hrs.